Product News

Your Comprehensive Guide to Duotts Ebikes: Shipping, Warranty, and More

Welcome to your go-to resource for all things Duotts Ebikes! Whether you’re a seasoned rider or new to the world of electric bicycles, this FAQ article will provide you with comprehensive information about Duotts Ebikes. From shipping and warranty details to essential information about our high-quality Duotts fat tire electric bikes for adults, we have you covered.

Duotts Customer Service Hours

At Duotts, we strive to provide excellent customer service. Our office hours are from Monday to Friday, from 3:00 AM to 12:00 PM Central European Time. During these hours, our dedicated team is available to assist you with any questions or concerns you may have. If you need assistance outside of these hours, simply send us an email, and we will respond promptly.

Electric Bike Shipping and Customs Fees

When purchasing a Duotts Ebike, you can enjoy a hassle-free experience. The price of our electric bikes already includes the shipping and tax fees, so you don’t have to worry about any additional costs. We aim to make the process as transparent as possible, ensuring a seamless purchasing experience for our customers.

Duotts Electric Bike Shipping Details

Duotts offers efficient electric bike shipping services. For orders within Europe, we ship from our warehouse in Poland. With our streamlined process, you can expect delivery within 3-7 working days. Please note that we currently ship to most EU countries, excluding Cyprus, Malta, and Ireland. We are continuously expanding our reach to serve more customers.


Duotts Ebikes is your trusted brand for high-quality electric bikes. From our reliable customer service to hassle-free shipping and transparent pricing, we prioritize customer satisfaction at every step. Whether you’re a seasoned rider or new to the world of electric bicycles, Duotts Ebikes provides you with a comprehensive resource to answer all your questions. Explore the world of Duotts Ebikes and experience the joy of riding a top-notch electric bike.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button